terms and conditions

Last Updated: July 10, 2026

Welcome to Happy Valley Nutrition. By using this website, submitting information through our forms, scheduling services, communicating with our team, or receiving services from Happy Valley Nutrition, you agree to the following Terms & Conditions.

Please read these terms carefully. If you do not agree with these terms, please do not use this website or submit information through our online forms.

About Happy Valley Nutrition

Happy Valley Nutrition provides nutrition counseling, education, and related administrative support services. Information on this website is provided for general educational purposes only and is not intended to replace individualized medical advice, diagnosis, or treatment from your physician or other qualified healthcare provider.

Use of This Website

You agree to use this website only for lawful purposes. You may not use this website in a way that could damage the site, interfere with other users’ access, attempt to gain unauthorized access to our systems, or misuse any information provided on the site.

The content on this website is owned by or licensed to Happy Valley Nutrition and may not be copied, reproduced, distributed, or used for commercial purposes without written permission.

Health and Nutrition Disclaimer

Information provided on this website, through blog posts, handouts, resources, emails, or other general communications is for educational purposes only. It is not medical advice and does not create a provider-client relationship.

Nutrition care should be individualized. Please consult your physician, registered dietitian, or other healthcare provider before making changes to your medical care, medications, supplements, diet, or treatment plan.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

No Guarantee of Results

Happy Valley Nutrition may provide nutrition counseling, education, support, and tools to help clients work toward their health and nutrition goals. However, individual outcomes vary. We do not guarantee specific results, including changes in weight, lab values, symptoms, health conditions, or other outcomes.

Appointments, Scheduling, and Communication

Appointments may be scheduled through our client portal, website, phone, email, text message, or other approved communication methods. Clients are responsible for providing accurate contact information and keeping appointment details up to date.

Happy Valley Nutrition may contact clients and prospective clients regarding referrals, appointment scheduling, appointment reminders, appointment confirmations, intake forms, billing questions, insurance-related administrative matters, and other practice-related support.

SMS/Text Messaging Terms of Service

By opting in to receive text messages from Happy Valley Nutrition, you agree to receive SMS/text messages from Happy Valley Nutrition related to nutrition counseling services and practice-related communication.

Description of SMS Program

Happy Valley Nutrition’s SMS/text messaging program is used to communicate with clients and prospective clients about administrative and service-related matters. Messages may include referral follow-up, appointment scheduling, appointment reminders, appointment confirmations, intake form reminders, billing or insurance-related administrative support, and general practice-related communication.

Messaging Use Cases

Happy Valley Nutrition may send SMS/text messages for the following purposes:

Appointment scheduling
Referral follow-up
Appointment reminders
Appointment confirmations
Intake form reminders
Billing or insurance-related administrative support
Client support and general administrative communication related to nutrition counseling services

Message Frequency

Message frequency varies depending on your interaction with our practice, appointment activity, and communication needs.

Message and Data Rates

Message and data rates may apply. Please contact your mobile carrier for details about your text messaging plan.

Opt-Out Instructions

You may opt out of receiving SMS/text messages from Happy Valley Nutrition at any time by texting STOP. After you text STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS/text messages from us unless you opt in again.

Support Instructions

For help with SMS/text messages, text HELP or contact Happy Valley Nutrition directly at [Insert Phone Number] or [Insert Email Address].

Consent Is Not Required

Consent to receive SMS/text messages is not required as a condition of receiving services from Happy Valley Nutrition.

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Age Restriction

By opting in to receive SMS/text messages from Happy Valley Nutrition, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to participate in SMS/text communication with Happy Valley Nutrition.

Emergency Disclaimer

SMS/text messaging is not monitored for emergencies. Do not use text messaging for urgent medical needs or emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Sensitive Information Disclaimer

Happy Valley Nutrition does not use SMS/text messaging to send sensitive medical information, and clients should not send sensitive health information by text message.

Privacy Policy

Your privacy matters to us. Please review our Privacy Policy for information about how we collect, use, protect, and share information, including personal information and SMS/text messaging consent.

SMS opt-in information, mobile phone numbers, and text messaging consent are not sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

Email and Electronic Communication

Email and other electronic communications may be used for administrative purposes, such as scheduling, forms, billing questions, referral follow-up, and general practice communication.

While we take reasonable steps to protect your information, electronic communication may carry privacy risks. Please avoid sending sensitive medical information by standard email or text message unless specifically directed through a secure system.

Insurance and Payment

Clients are responsible for understanding their insurance benefits, coverage, copays, deductibles, coinsurance, and any out-of-pocket costs. Happy Valley Nutrition may assist with insurance-related administrative questions, but we cannot guarantee insurance coverage or payment.

Clients are responsible for any fees not covered by insurance, including applicable self-pay rates, missed appointment fees, late cancellation fees, or other charges described by the practice.

Cancellation and No-Show Policy

Happy Valley Nutrition may charge a fee for missed appointments or late cancellations according to the practice’s current cancellation and no-show policy. Clients are responsible for reviewing and following the policy provided at intake, in the client portal, or through other practice communications.

Third-Party Links

This website may include links to third-party websites or resources. These links are provided for convenience only. Happy Valley Nutrition is not responsible for the content, privacy practices, accuracy, or availability of third-party websites.

Intellectual Property

All website content, including text, graphics, logos, images, downloads, handouts, and other materials, is the property of Happy Valley Nutrition unless otherwise noted. You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

Limitation of Liability

To the fullest extent permitted by law, Happy Valley Nutrition is not liable for damages resulting from your use of this website, reliance on information provided on the website, inability to access the website, or use of third-party links or resources.

Changes to These Terms

Happy Valley Nutrition may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of this website or our services after updates are posted means you accept the revised terms.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

Happy Valley Nutrition
413-437-0278

hello@happyvalleynutrition.com

happyvalleynutrition.com